AlohaCare desired access to high-quality data and analytics to enhance its population health management for its members, facilitating better understanding, quantification, and improvement of population health. By utilizing the Health Catalyst data platform, AlohaCare has strengthened its analytics capabilities, uncovering valuable insights into member needs, and enabling more effective population health management.
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Nearly 60 percent of patients who visited The Queen’s Medical Center’s emergency department (ED) in Hawaii were experiencing homelessness—and some visited the ED every day. A disparate number of resources went towards treating these patients, and they would have received better care for their needs outside the ED. To improve patient outcomes and reduce costs, The Queen’s Health Systems developed a program to improve outcomes for this unique patient population, leveraging its analytics platform, payer data, and patient flow data to evaluate the system’s success and efficiency.
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Carle Health faced a challenge when the demand for medication refill support outpaced the capacity of its patient contact center, resulting in escalating costs due to the addition of staff. The organization implemented the Health Catalyst Embedded Refills™ application to successfully streamline, standardize, and scale automated medication refill workflows.
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Health technology and augmented intelligence (AI) can significantly improve or worsen health equity. Recently, there has been a growing concern that AI is increasing disparity. ChristianaCare set a goal to reduce avoidable health disparities. The organization faced many challenges, including inconsistent collection, storage, and use of personal characteristics such as race, ethnicity, and language. Using its data platform and Healthcare.AI™, ChristianaCare now has a single “source of truth” for personal characteristics data. By treating health equity as a goal with the same commitment and focus as it would for other clinical, operational, or financial improvement efforts, the organization is purposefully using AI to achieve health equity.
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“Health Catalyst has demonstrated the value of data analytics in the clinical setting. EMRs are not built to perform the type of analytics we need to improve the health of populations.”
“Until we had the data to drive improvements it was difficult to impact change, but having that data was a pivotal moment that created a shift in our improvement journey. Through those organizational improvement efforts, we estimate that we have saved over 400 lives, touched approximately 400,000 lives, and saved approximately $35-40 million.”
“By leveraging our data and analytics, we’ve been able to significantly improve patient flow—reducing length of stay, decreasing costs, and increasing revenue—all leading to enhanced healthcare delivery and an improved patient experience.”
“Implementing an analytics platform should really be an appendix to the implementation of an EHR because the surge of data is just unbelievable and the appetite for it is huge.”
